1. What is your return policy? We offer a hassle-free return policy with a timeframe of 30 days from the date of purchase. If you're unsatisfied with your Calmify Cases product for any reason, simply contact our customer service team to initiate the return process.
2. How long does it take to process an order? We strive to process all orders promptly to ensure you receive your Calmify Cases as soon as possible. Typically, orders are processed within 1 to 3 business days from the time of purchase.
3. How long does shipping take? Shipping times vary depending on your location. For customers in the United States, our standard shipping typically takes between 5 to 10 business days for delivery. Please note that delivery times may be affected by factors beyond our control, such as customs clearance procedures or unforeseen delays with shipping carriers.
4. Do you offer free shipping? Yes, we provide free shipping on all orders to addresses within the United States. There are no minimum purchase requirements to qualify for free shipping.
5. What payment methods do you accept? We accept PayPal payments for your convenience and security. You can securely complete your purchase using your PayPal account or major credit/debit cards linked to PayPal.
6. How can I track my order? Once your order has been processed and shipped, you will receive a shipping confirmation email containing a tracking number. You can use this tracking number to monitor the status of your delivery through our shipping carrier's website.
7. Can I cancel or modify my order after it has been placed? Unfortunately, once an order has been placed and processed, we are unable to cancel or modify it. However, if you wish to return or exchange your item, please refer to our return policy, and our customer service team will be happy to assist you.
8. Do you ship internationally? At this time, we only offer shipping to addresses within the United States. We hope to expand our shipping capabilities to other regions in the future.
9. How can I contact customer service for further assistance? If you have any further questions or require assistance, please don't hesitate to contact our friendly customer service team. You can reach us via email at support@calmifycases.com, and we'll be happy to assist you with any inquiries or concerns you may have.
